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Preparing for your Safari | Where to meet us | Refund Policy

Booking information

It is really easy to book online.  Please choose the number of bikes required for drivers and then follow the prompts to add passengers. This will then revert to correct pricing. If you are experiencing problems or have questions, please don’t hesitate to contact us.

We generally have availability with 24 hours notice, but this is not always the case during school holidays and busy times such as the Easter and Christmas Break.  If you have limited time available in Kalbarri it is best to book in advance.

We answer emails within 24 hours and less, and will return calls as soon as we are back in telephone range.

a group of people standing next to a tree

Preparing for your safari

To be comfortable it is advisable that you wear clothing appropriate for the weather, and for the activity of quad biking.  This generally means clothing that is loose, protects your legs and shoulders, and enclosed shoes.  In addition, sunglasses are highly recommended including for children, to protect against dust and insects.  [Short shorts, little singlets, and thongs are not the most comfortable for quad biking.]

Most times of the year you will need to wear sunscreen and insect repellant.

We provide water, so if you require any other refreshments please bring those with ou.

Please bring your own medical supplies such as an Epipen, or insulin, angina medication in case these are required or the safari takes longer than expected.

Tell us if you have a medical condition that you think we need to be aware of, or which may affect your capacity to control the quad bike.

Remember to bring your camera with room on your memory card, either fully charged or with extra replacement batteries.

We are prepared for your comfort and safety by:

  • providing water (iced during hot weather), carrying extra suncreen and insect repellant;

  • carrying first aid equipment and a telephone in case of emergency.

All our safaris leave from Murchison House Station.  You will need to arrive just before the booked safari time which means leaving Kalbarri 15 minutes prior.   Please follow these directions about how to get there from Kalbarri.

Location Number 5618 Ajana-Kalbarri Road, which starts off in Kalbarri as Clotworthy Street on the corner of Grey Street (Kalbarri Beach Resort).  Proceed 8.5km along this road heading east and the sign to Murchison House Station is on the left.  A big red arrow on this sign indicates 4km.  Turn in, and drive a further 3.8km on an unsealed road that is suitable for all vehicles, however proceed with caution.  Drive through the gate (it may be shut, but will not be locked) and our shed is located about 100m in, on the right.  Please park next to the shed.

If our shed is unattended please park and wait.  We will be there, but come from town, or a safari may be out when you arrive.  The office at Murchison House Station is not in a position to know what we are doing.

You will also find the location on Google Maps though some customers have found their map a bit confusing.  You are well advised not to use your GPS in these remote areas.  There is no phone reception after about 3km out of town for some mobile phone carriers, so if you are at all confused please call us before you leave just to double check.

Please don’t come out to the shed just to see if you can book in or to make an enquiry.  Almost always our telephone is attended, and we live in the town of Kalbarri not at Murchison House Station.   We are there for booked confirmed safaris only, otherwise the shed is unattended and our business is separate to that of Murchison House Station.

Refund Policy

We provide full refunds when we cancel a safari and cannot rebook you, such as in the case of inclement weather.

We provide refunds (less 10% service fee) if you cancel more than 24 hours before the booked starting time of your safari. Please note that the booking fee charged for an online booking is not refundable.

We do not provide refunds in circumstances where you have missed the starting time of the safari (i.e. you arrived late) for whatever reason including the late finish of another tour you have participated in, or if you cancel with less than 24 hours notice of the booked starting time.